Simple by Design

How Rated Reviews Works

Three simple steps is all it takes. Set it up once, and your reviews grow on their own — while you get back to running your business.

✅ Set up in 5 minutes
📲 Works on any device
🇦🇺 Built for Aussie businesses

Three Steps to a 5-Star Reputation

No complicated setup. No ongoing management. Just plug in, and let Rated Reviews do the work.

01

Connect Your Platforms

Link your Google Business Profile, Facebook page and any other review platforms in just a few clicks. No tech skills needed — if you can log into Facebook, you can do this.

  • Connect Google, Facebook, TripAdvisor & 40+ platforms
  • All your reviews pulled into one dashboard
  • Set up in under 5 minutes, seriously
Connect Your Platforms
Google
Facebook
TripAdvisor
Yelp
B. Booking.com
+35 more
2 platforms connected
Reviews syncing every 30 minutes
↓
02

Collect Reviews From Your Customers

After every job, send your customers a review request via SMS, email or WhatsApp. Our Review Capture Program then filters their feedback — great reviews go public, concerns come straight to you privately first.

  • Send requests via SMS, email or WhatsApp
  • 4–5 star reviews go straight to Google & Facebook
  • 1–3 star concerns come to you privately so you can help first
Review Capture Program
Review request sent to customer
via SMS, Email or WhatsApp
↓
Customer rates their experience
1–5 stars
↙
↘
1–3 stars
Sent to you privately
4–5 stars
Goes to Google
↓
03

Watch Your Reputation Grow

Your Google rating climbs, your visibility in local search improves, and new customers find you before they find your competitors. Your AI agent responds to every review so you never have to.

  • AI automatically responds to every review for you
  • Google ranking improves as review volume grows
  • Track everything in your real-time dashboard
Your Growth Dashboard
Google Reviews142 reviews
Average Rating4.8 ★
Response Rate100%
+38
New reviews this month
4.8★
Average rating
#1
Local ranking
Powered by AI

Smart Tools Working Behind the Scenes

While you're on the tools, with customers or running the floor — Rated Reviews is working for you automatically.

AI Review Responses

Every review gets a personalised, professional response — automatically. Your AI agent matches your tone and replies within minutes, 24/7.

AI Powered

Smart Review Suggestions

Not sure how to respond to a tricky review? Our AI suggests the perfect reply — you just approve it with one tap.

AI Powered

Review Capture Protection

Our unique filter routes low-star feedback directly to you before it goes anywhere public, giving you a chance to fix things first.

🇦🇺 Unique to Rated Reviews

Google Profile Insights

See how your Google Business Profile is performing — views, clicks, calls and direction requests — all in your dashboard.

Live Data

Video Testimonials

Invite happy customers to record a short video testimonial. Embed it on your website or share it on social media to build trust.

Included on all plans

Review Automations

Set up triggers to automatically send review requests at the right moment — after a booking, a job completion, or a purchase.

Available on higher plans

Questions? We've Got You.

Everything you need to know about how Rated Reviews works.

How long does setup actually take?
+
Most businesses are fully set up within 5 minutes. You connect your Google Business Profile and any other platforms, add your business details, and you're ready to start sending review requests. No tech experience needed — if you've ever logged into Google, you can do this.
Do I need to do anything after setup?
+
Very little. Once set up, you can manually send review requests after each job or sale, or use automations (available on higher plans) to send them at the right moment automatically. Your AI agent handles all review responses on your behalf — you can review them anytime in your dashboard.
What is the Review Capture Program and is it allowed?
+
The Review Capture Program routes low-star feedback to you privately before it gets posted publicly, giving you a chance to resolve the issue and help the customer first. Our system is designed to comply with Google's review policies — we don't filter, delete or manipulate reviews. We simply give unhappy customers a direct channel to reach you first.
What platforms can I connect?
+
You can connect Google, Facebook, TripAdvisor, Yelp, Booking.com, Zomato and 35+ other review platforms. All of your reviews from every platform are pulled into your single Rated Reviews dashboard so you can monitor and respond to everything in one place.
Can I manage multiple business locations?
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Yes. Our Get Really Rated plan supports up to 5 locations and our Get Fully Rated plan supports up to 99 locations. Each location gets its own dashboard, and you can manage them all from a single login.
Is there a contract or lock-in?
+
No lock-in contracts. You can cancel anytime. We offer monthly and yearly billing — yearly plans give you two months free. Start with our 14-day free trial and see how it works for your business before committing to anything.

Ready to See How It Works for Your Business?

Give our 14-day free trial a go. No credit card needed. Just connect your platforms and start collecting reviews today.

Start My Free 14-Day Trial → View Pricing
14-day free trial · No credit card required · Cancel anytime