Cookie Policy
1. What Are Cookies
Cookies are small text files that are placed on your device (computer, smartphone or tablet) when you visit a website. They are widely used to make websites work efficiently, remember your preferences, and provide information to website owners.
Cookies do not contain personally identifiable information on their own, but they may be linked to personal information that you have provided to us. By using our website at ratedreviews.com.au and our platform at my.ratedreviews.com.au, you consent to our use of cookies as described in this policy.
2. How We Use Cookies
We use cookies and similar tracking technologies for the following purposes:
- To keep you logged into your Rated Reviews account
- To remember your preferences and settings
- To understand how visitors use our website so we can improve it
- To measure the effectiveness of our marketing campaigns
- To personalise content and ads where relevant
- To prevent fraud and ensure platform security
3. Types of Cookies We Use
Essential Cookies
These cookies are strictly necessary for the website and platform to function. Without them, you cannot log in, navigate securely, or use core features. These cookies cannot be disabled.
Analytics Cookies
We use analytics cookies to understand how visitors interact with our website — which pages are visited most, how long visitors stay, and where they come from. This helps us improve the site. We use Google Analytics for this purpose.
Marketing Cookies
These cookies track your visits across websites so we can show you relevant advertisements on other platforms, such as Google Ads and Facebook. They also help us measure the effectiveness of our advertising campaigns.
Functional Cookies
Functional cookies allow us to remember choices you make (such as your language preference or whether you have dismissed a notice) and provide enhanced, personalised features.
4. Third-Party Cookies
Some cookies on our site are placed by third-party services. We do not control these cookies and they are subject to those third parties' own privacy policies. Third-party services we use that may set cookies include:
- Google Analytics — website usage analytics
- Google Ads — advertising and remarketing
- Facebook Pixel — social media advertising
- Stripe — payment processing (essential)
- Cloudflare — security and performance (essential)
Note: We do not sell data collected via cookies to third parties, and we do not use cookie data for purposes beyond those described in this policy.
5. Managing Cookies
You have the right to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. Note that disabling cookies may affect the functionality of our website and platform.
To manage cookies in your browser:
- Chrome: Settings → Privacy and Security → Cookies and other site data
- Safari: Preferences → Privacy → Manage Website Data
- Firefox: Settings → Privacy & Security → Cookies and Site Data
- Edge: Settings → Cookies and Site Permissions → Cookies and Site Data
You can also opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.
6. Cookie List
The following table lists the main cookies used on our website and platform:
| Cookie | Provider | Type | Purpose | Duration |
|---|---|---|---|---|
| rr_session | Rated Reviews | Essential | Maintains your login session on the platform | Session |
| rr_csrf | Rated Reviews | Essential | Security token to prevent cross-site request forgery | Session |
| _ga | Google Analytics | Analytics | Distinguishes unique users and sessions | 2 years |
| _ga_* | Google Analytics | Analytics | Maintains session state for Google Analytics 4 | 2 years |
| _fbp | Marketing | Used by Facebook to deliver advertisements | 3 months | |
| __stripe_mid | Stripe | Essential | Fraud prevention for payment processing | 1 year |
| __cf_bm | Cloudflare | Essential | Bot management and security | 30 minutes |
7. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in technology, legislation or our practices. We will update the "last updated" date at the top of this page when we make changes. We encourage you to check this page periodically.
8. Contact Us
If you have any questions about our use of cookies or this policy, please contact us:
- Email: get@ratedreviews.com.au
- Phone: (+61) 0433 631 460
- Address: 14 Commercial Rd, Kingsgrove NSW 2208
For more information about how we handle your personal data, please read our Privacy Policy.